Wadmin: A webshop logistics program planned for the Hungarian market
by Computerworld
The Covid pandemic has acted as a catalyst for changes in our shopping habits, they have almost completely shifted to the world of the Internet. At the same time, this trend explosion posed a serious task for the operators of the webshops, who, unless they successfully employed a fortune teller, were not prepared for this kind of increase in traffic. As a result of the above, there has been a huge demand in recent years for a systematic webshop logistics program, and to satisfy this, Exagent Group has created Wadmin.

Recently, the webshop owners have once again shown that orders are served in a rather heterogeneous way. In such situations, the excessive simplicity of the warehouse system, which is based on manual tasks, is a serious problem, the sudden surge of these involves significant extra spending. Therefore, the primary task of our Wadmin system is to speed up the processes of webshops, to optimise tasks, and thus to rationally schedule human work.

Wadmin: all in one place

Our system runs "dependent" on the specific store, completely disconnected from the interface used by users, however, all its functions are available on our APPLICATION PROGRAMMING INTERFACE (API). This is also important because among our partners they often do not have one store, their product design may differ completely from case to case, but it may also overlap. In the admin interface, they can access all of this in one place, where they can navigate between their stores with a selector, or view statistics for all stores at the same time.

A reasonable allocation of tasks is essential

It was important to make the management of warehouses and all kinds of movements of goods available within a system, the accurate tracking/handling of purchases, and the functions of the physics shop. For ease of use, we've developed views inside the API that correspond to different roles. For example, the store interface, warehouse view, webshop view, etc. Of course, a user can have more than one view, so he or she sees and uses multiple views for multiple tasks.

Packaging for small partners and for the big ones

Depending on the quantity of orders, two types of packaging processes can be performed within the system. The first process for smaller stores is to first look at the order form, then press a button to automatically print the label and invoice (the latter can be sent automatically and digitally), then the order can be scanned on the parcel interface and the system shows the products (or their positions) in the warehouse. This is a relatively long-use solution, but if you want to increase the number of orders or reduce your human resources, you can also use our packaging table interface. Depending on the setting, orders can go to packaging automatically, or they can be packaged with 1 human click. If an order can be packaged, you can use the warehouse keepers mobile phone to go around the warehouse, where the system will tell you where to go, where to take what, where to put it, etc. According to a predetermined algorithm, and then close the package at the packing table by pulling the products down. The system indicates if you are trying to put the wrong product or less - more products in the package and will not allow it to be closed until it is repaired. The process can be fully tracked - all acts are logged, so the processing related to the order - the work of warehouse keepers can be traced accurately in case of problems or complaints.

We're watching our customer.

Monitoring customer behaviour - the system collects any previous orders based on the information belonging to the customer based on the information belonging to the customer - indicates the status of which, so that customers who often do not pick up the package and therefore do not want to send them any more can easily filter this based on previous orders or by using the disable user function. In connection with warehouse management, our order deals with purchasing, movement between internal warehouses, product requests, order service from multiple warehouses, or collecting them in one place, if an order has to be served from several warehouses, product defects, accurate warehouse inventory tracking, detailed product and warehouse journal, accurate purchase price saving, inventory, and tagging.

Balázs Horváth ,CTO, Exagent Group
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